Terms & Conditions

In these general terms and conditions:

• ChefBridge: ChefBridge B.V., established at Salland 1, 1948 RE Beverwijk, registered with the Chamber of Commerce under number 99164116, acting as intermediary between Clients and Freelancers.
• Client: the natural person or legal entity (hospitality business) entering into an agreement with ChefBridge for hiring Freelancers.
• Freelancer: the self-employed professional who performs assignments for Clients through ChefBridge's intermediation.
• Assignment: the work offered by the Client through ChefBridge and accepted by the Freelancer.
• Portal: ChefBridge's online platform (including mobile application) for planning, hour registration, and communication.
• Agreement: any arrangement between ChefBridge and the Client and/or Freelancer, as well as the resulting obligations.

2.1 These general terms and conditions apply to all offers, quotations, agreements, and provision of services by ChefBridge, unless otherwise agreed in writing.

2.2 By using ChefBridge's services, Clients and Freelancers accept the applicability of these general terms and conditions.

2.3 Deviations from these terms are only valid if agreed in writing and confirmed by ChefBridge.

2.4 The applicability of any purchase or other conditions of the Client or Freelancer is expressly rejected.

3.1 ChefBridge acts exclusively as an intermediary between Clients and Freelancers. ChefBridge is not a party to the service agreement concluded between the Client and the Freelancer.

3.2 ChefBridge is not the employer of the Freelancer. The Freelancer operates as a self-employed professional and is solely responsible for their business operations, tax obligations, insurances, and social security.

3.3 ChefBridge facilitates the creation of Assignments, planning, communication, and financial processing, but does not guarantee the actual execution of work on location.

3.4 There is expressly no employment contract, deemed employment relationship, or subordination between ChefBridge and the Freelancer. The Freelancer retains full entrepreneurial freedom and is free to accept or decline Assignments.

4.1 Freelancers must register via the Portal and submit the required documents, including a valid ID, Chamber of Commerce registration, and relevant certificates (including HACCP).

4.2 ChefBridge verifies the information provided by Freelancers but does not guarantee its completeness or accuracy. The Client remains responsible for checking any additional legal requirements at their location.

4.3 Clients must provide correct business information upon registration, including Chamber of Commerce number, billing address, and contact information.

4.4 ChefBridge reserves the right to refuse registrations or block accounts in case of incorrect information, abuse, or violation of these terms.

5.1 ChefBridge selects suitable Freelancers for Assignments based on experience, availability, qualifications, and any additional requirements from the Client.

5.2 The Client may approve or reject proposed Freelancers beforehand. In case of rejection, ChefBridge will provide an alternative match where possible.

5.3 The Freelancer is not obligated to accept offered Assignments. Upon acceptance, the Freelancer is bound to perform the Assignment properly.

5.4 ChefBridge endeavours to make quality matches but does not guarantee that a match will be made or that the execution will meet the Client's expectations.

6.1 The Freelancer performs the Assignment independently and at their own discretion, taking into account the Client's reasonable instructions regarding the desired result.

6.2 The Freelancer provides their own tools and equipment, unless expressly agreed otherwise.

6.3 The Freelancer is solely responsible for obtaining adequate liability insurance and any other profession-relevant insurances.

6.4 The Freelancer is obligated to comply with applicable laws and regulations, including occupational health and safety legislation and food safety regulations.

7.1 The Freelancer registers worked hours via the Portal. The Client reviews and approves hours within 48 hours after completion of the Assignment.

7.2 If the Client does not respond within the specified period, the hours submitted by the Freelancer are deemed approved.

7.3 Objections to registered hours must be made known via the Portal within the approval period.

8.1 Rates for Assignments are agreed in advance between ChefBridge, the Client, and the Freelancer. Rates are exclusive of VAT unless otherwise stated.

8.2 ChefBridge invoices the Client based on approved hours and agreed rates. A 21% VAT rate is charged on the invoice.

8.3 The payment term is 14 days after invoice date, unless otherwise agreed in writing.

8.4 In case of late payment, the Client is in default by operation of law and ChefBridge is entitled to charge statutory commercial interest and extrajudicial collection costs.

8.5 ChefBridge pays the agreed fee to the Freelancer after receipt of payment by the Client, unless other arrangements have been made.

9.1 Cancellation or modification of a scheduled Assignment by the Client should be done as soon as possible via the Portal or by phone.

9.2 In case of cancellation by the Client within 24 hours before the start of the Assignment, ChefBridge may charge cancellation costs. The amount is communicated in advance in the rate proposal.

9.3 Freelancers must immediately report inability or changes to ChefBridge so that replacement can be arranged in time.

9.4 In case of repeated cancellations or no-shows, ChefBridge may terminate the collaboration with the Client or Freelancer.

10.1 ChefBridge's liability is limited to direct damages that are the direct result of an attributable failure by ChefBridge.

10.2 ChefBridge is never liable for indirect damages, including consequential damages, lost profits, missed savings, or damages due to business interruption.

10.3 ChefBridge is not liable for damages caused by acts or omissions of Freelancers at the Client's location. The Client must submit such claims directly to the Freelancer.

10.4 If ChefBridge is liable, the liability is limited to the amount ChefBridge has charged for the relevant Assignment, with a maximum of € 10,000 per event.

10.5 The Client and Freelancer indemnify ChefBridge against all third-party claims arising from or related to the execution of the Assignment.

11.1 All intellectual property rights to the Portal, software, documentation, and other materials of ChefBridge belong to ChefBridge or its licensors.

11.2 Clients and Freelancers receive a non-exclusive, non-transferable right to use the Portal for the duration of the collaboration.

11.3 It is not permitted to copy, modify, or publish materials without prior written consent from ChefBridge.

12.1 Parties are obligated to maintain confidentiality of all confidential information obtained in the context of the Agreement.

12.2 This confidentiality obligation applies both during and after termination of the Agreement, unless the information is already publicly known or legal disclosure is required.

13.1 ChefBridge processes personal data in accordance with the General Data Protection Regulation (GDPR) and the privacy policy available at www.chefbridge.nl/en/privacy.

13.2 Clients and Freelancers may only use personal data obtained through ChefBridge for the purpose for which it was provided and must treat it confidentially.

13.3 If the Client provides personal data to ChefBridge as data controller, parties will conclude a data processing agreement if necessary.

14.1 The Agreement is entered into for an indefinite period, unless otherwise agreed in writing.

14.2 Either party may terminate the Agreement in writing with a notice period of 30 days, unless otherwise agreed.

14.3 ChefBridge may terminate the Agreement with immediate effect if the Client or Freelancer acts in violation of these terms, repeatedly fails to fulfil obligations, or in case of bankruptcy, suspension of payments, or business closure.

14.4 Assignments already scheduled and accepted remain in force after termination and must be executed, unless parties agree otherwise.

15.1 ChefBridge is not obligated to fulfil any obligation if prevented from doing so by force majeure.

15.2 Force majeure means: circumstances that prevent fulfilment of the Agreement and are not attributable to ChefBridge, including strikes, pandemics, government measures, disruptions in telecommunications or power supply, and disruptions at suppliers.

15.3 In case of prolonged force majeure (longer than 60 days), both parties have the right to dissolve the Agreement without being liable for damages.

16.1 These general terms and conditions and all Agreements between ChefBridge and the Client or Freelancer are exclusively governed by Dutch law.

16.2 Disputes are preferably resolved through mutual consultation. If this does not lead to a solution, disputes will be submitted to the competent court in the district of Noord-Holland, location Haarlem.

16.3 Before submitting a dispute to court, parties will make an effort to resolve the dispute through mediation.

17.1 ChefBridge reserves the right to modify or supplement these general terms and conditions.

17.2 Changes will be announced at least 30 days before taking effect via email or the Portal. If the Client or Freelancer does not agree with the changes, they have the right to terminate the Agreement before the changes take effect.

17.3 The most current version of these terms can be found at www.chefbridge.nl/en/terms.

18.1 If any provision of these terms proves to be null or voidable, this does not affect the validity of the remaining provisions. Instead of the null provision, a provision will apply that comes as close as possible to the purpose and intent of the original provision.

18.2 These general terms and conditions are drawn up in Dutch. In case of any translations, the Dutch text prevails.

Version: January 2026